Privacy Policy

Aq77's Privacy Policy
— Your data is safe

Aq77 takes your personal data seriously. This privacy policy explains in detail what information we collect, how it is used, and how it is kept secure.

Last updated: January 2026
Language: Bengali (bn-BD)

Summary: aq77 never sells your personal data. Protecting your privacy is a core principle and the foundation of how we operate.

01

Scope & Applicability

Aq77 is a trusted online gaming platform in Bangladesh that puts player privacy first. This privacy policy explains how aq77 collects, uses, stores, and protects your personal data.

This policy applies when you:

  • You use the aq77 website or mobile app.
  • You create an account or log in to aq77.
  • Play games or carry out any financial transactions.
  • You contact customer support.
  • You participate in any of our promotions or bonus programs.

By using aq77's services, you confirm that you have read and agreed to this privacy policy. You must be at least 18 years old and legally eligible to participate in online gaming.

Important: Although this privacy policy is published in English, the English version shall prevail in the event of any legal dispute.

02

Types of Data Collected

Aq77 collects the following types of information. Each field clearly indicates whether it is required or optional.

Data Type Description Requirements
Identity Information Name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address Mandatory
Financial Information BKash/Nagad/Rocket number, transaction history Mandatory
Technical Information IP address, device information, browser type Automatic
Gaming Information Game history, bet amounts, wins/losses Automatic
Address Information Division, district, current address Optional

Aq77 does not collect any information beyond what is listed above. Your financial details are never stored — they are used solely to verify transactions.

03

Methods of Data Collection

Aq77 collects information through several methods. You will be fully informed about each one.

Direct collection: When you:

  • You register an account and fill in your profile details.
  • Submit documents for identity verification.
  • Make a payment or submit a withdrawal request.
  • You send a message to customer support or use live chat.
  • Participate in a promotion or bonus program.

Automatic collection: What is automatically collected when you use the platform:

  • Log files — IP address, page visit time and duration.
  • Cookies and tracking technologies — session data and preference storage.
  • Device information — operating system, screen resolution, browser version.
  • Usage patterns — which games were played and for how long.

Our commitment to transparency: aq77 never collects data without your knowledge or consent. Automatic data collection is solely for improving service quality and security.

04

Purpose of Data Use

Aq77 uses your data only for defined, lawful, and transparent purposes. It is never used beyond the purpose for which it was collected.

Primary Purposes:

  • Account Management: Account creation, login verification, and profile updates.
  • Identity Verification (KYC): Age, identity, and address verification — essential for fraud prevention.
  • Payment Processing: Securely processing deposits and handling withdrawal requests.
  • Gaming Services: Managing games, recording results, and issuing bonuses.
  • Customer Support: To understand your issue and resolve it quickly.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Legal Obligations: Storing and providing data in compliance with applicable laws.
  • Service quality improvement: Analyzing user experience to improve the platform.

Aq77 never sells or rents your data to third parties for advertising purposes.

05

Sharing Information with Third Parties

Aq77 shares data with third parties only in very limited circumstances and for specific reasons. Your data is never sold under any circumstances.

Information may be shared in the following cases:

  • Payment Provider: bKash, Nagad, Rocket — for transaction verification.
  • Identity Verification Agency: Accredited agencies that perform KYC processing.
  • Game Provider: Minimum information required to operate game services.
  • Government authorities: When required by a legal order or court directive.
  • Security Partners: To prevent fraud and ensure cybersecurity.

Aq77 has legal agreements in place with each third party to ensure they keep your data secure and use it solely for the designated purpose.

Please note: aq77 never shares your password, full payment details, or complete national ID number with any third party.

06

Cookie Policy

Aq77 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your experience.

Types of cookies used on aq77:

  • Essential Cookies: To maintain login sessions and ensure security and fraud prevention. These cannot be disabled.
  • Functional Cookies: To remember your preferred language and in-game settings.
  • Analytics Cookies: To analyze platform usage patterns and improve our services.
  • Performance Cookies: To monitor page load times and identify technical issues.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some aq77 features to not work properly.

07

Data Storage & Security

Aq77 follows the highest industry standards to protect your data. Our security measures are regularly updated and reviewed.

Technical Security Measures:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Firewall & DDoS Protection: Advanced security measures at the server level.
  • Two-Factor Authentication (2FA): OTP-based verification to secure your account.
  • Regular Security Audits: Regular penetration testing conducted by third parties.

Data Retention Period:

  • All data is retained for as long as your account remains active.
  • Even after account closure, transaction data may be retained for up to 5 years as required by law.
  • Once the retention period ends, data is securely deleted or anonymized.

Our Security Commitment: In the event of a data security incident, we will promptly notify the relevant regulatory authorities and affected users.

08

Your Rights

Aq77 believes every user should have complete control over their own data. Your privacy rights are outlined below.

09

Children's Privacy

Aq77's services are strictly for adults (18+). We never knowingly collect data from anyone under the age of 18.

If a minor creates an account and we detect it:

  • The account will be closed immediately.
  • All collected data will be promptly deleted.
  • All financial transactions on that account will be cancelled.

A note for parents — keep your device and login credentials secure. If you believe a minor has accessed your account, contact support immediately.

10

Policy Updates

Aq77 reserves the right to update this privacy policy at any time. Depending on the nature and significance of the changes, we will notify you in the following ways:

  • Minor Changes: By updating the "Last Updated" date at the top of the page.
  • Major Updates: Via a platform notification or a notice sent to your registered email.
  • Key changes:Re-consent may be requested.

Continued use of aq77 after an updated policy is published will be considered your acceptance of the new terms. We encourage you to check this page regularly.

11

Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will respond within 48 hours.

  • Email: [email protected]
  • Live Chat: 24/7 live chat available directly on the platform.
  • Support: Log in to your account and open a support ticket.

Data Deletion Request: To close your account or request deletion of your personal data [email protected]Email us. We will delete all information outside of legal obligations within 30 days.

Your Right to Privacy

Aq77 ensures you always retain full control over your own data.

Right to Access Information

You can find out what information aq77 holds about you at any time. Check directly in your account settings or submit a request to support.

Right to Rectification

If you believe any of your information is incorrect or incomplete, you may request a correction. We will update it as quickly as possible.

Right to Erasure

When you close your account, you may request deletion of all data outside of legal obligations.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a download of your data in an easy-to-read format.

Right to Object

You may object to the use of your data for specific purposes, and in particular opt out of marketing communications.

Why aq77's Privacy Policy Separate

We do not just follow the rules — we believe protecting your privacy is our responsibility.

Zero Data Sale Policy

Aq77 never sells your personal data. This is a core principle with no exceptions — not ever, not at any price.

Military-Grade Encryption

Every piece of your data is protected by 256-bit SSL and AES-256 encryption — completely out of reach from hackers.

Minimal Data Collection

Only the minimum data necessary to provide our services is collected. No unnecessary information is requested.

Full User Control

You have the full right to view, correct, or delete your data. Submit a request at any time.

Spam-Free Experience

Your email or phone number is never used for unsolicited advertising. Promotional notifications are entirely optional.

Clear & Transparent Policy

Our privacy policy is written in plain, straightforward language. No complex legal jargon — what we say is what we do.

Play with peace of mind — your privacy is our responsibility

Your data is completely secure at aq77. Join now and enjoy Bangladesh's most trusted gaming experience.

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